Privacy Policy - Mana Pharmacy

This Privacy Policy governs how we, “Mana Pharmacy,” (“we,” “us,” or “our”) collect, use, share, and process the information you provide to us via the app, Mana Pharmacy, and the website www.manapharmacy.com.my in the course of providing services (“Services”) as defined in the Terms and Conditions.

Mana Pharmacy respects your privacy and strives to comply with applicable legal obligations in terms of data collection, processing, and transfer on its website and app (the “Website” and “App” respectively).

Please take the time to read this Privacy Statement carefully. You agree to be bound by the terms mentioned below, as well as all terms incorporated by reference, by accessing or using this website/app. Do not use this website/app if you do not agree to all of these terms.

What is Personal Information?

Personal data is any information that can be used to identify you directly or indirectly. It contains de-identified data that, when combined with other information we have, allows us to identify you. Data that has been irrevocably anonymized or aggregated so that we cannot identify you from it, even when combined with additional information, is not considered personal data.

Personal Information relating to passwords; financial information such as bank account, credit card, debit card, or other payment instrument details; physical, physiological, and mental health conditions; sexual orientation; medical records and history; biometric information; any detail relating to the above as provided to or received by any individual. Any data or information on an individual that is openly available or accessible in the public domain or that is provided under the Right to Information Act of 2005 or any other law, does not qualify as Sensitive Personal Data or Information.

By clicking “I agree” when installing the App or using our services, you represent that you willingly give us personal information, including medical and financial information, and consent to their collection, use, and dissemination in accordance with this Privacy Policy. You also represent that any third person (such as a kid or an employer) whose information you disclose with us has given you permission to do so. We will act in accordance with your representation of authority and will not conduct any independent investigations to verify the validity of your authorization. You will be fully liable for your activities and omissions, including sharing information with us and the subsequent processing and actions taken by us in accordance with this Privacy Policy, if you do not have adequate authorization.

What kind of information do we gather?

Cookies are used by Mana Pharmacy, as well as many other websites. Cookies are little text files that a website saves on your computer’s hard drive. These are used for preserving your preferences, prior browsing actions, profiling, and tracking your behavior on this Website. You recognize, accept, and expressly approve the establishment of cookies on your computer browser by visiting Mana Pharmacy. We recommend that you clear your browser’s cookies from time to time.

The following types of information will be collected by us when you sign up or register to use our Services on the Mana Pharmacy App or Website, and during the course of actual usage of our Services:

Name, address, contact information, email address, and phone number.
Gender, age, and date of birth; marital status, and nationality are all examples of demographic data.
Data on your use of the services, such as your search history and the history of appointments you've made using the services.
Any other information about the aforementioned that you voluntarily offer to Mana Pharmacy in order for Mana Pharmacy to provide a value-added service;
Medical records and history that you willingly supply or that is generated as a result of your use of any of the Mana Pharmacy's services;
Physical, physiological, and mental health conditions that you freely submit or that are formed as a result of using our app/website;
Information about your medical credentials, registrations, and certificates;
Any additional information you willingly offer to Mana Pharmacy through any manner of contact or engagement.